Since changing service providers at the end of the last academic year, we have been extremely pleased with our decision.
The level of service we receive is consistently excellent and has allowed us to improve our ICT provision throughout the school. We have found it particularly useful that we are working with a service provider who demonstrates such a sound understanding of the needs of a primary school, particularly in relation to up and coming initiatives, such as the Learning Platform. All staff members at our school say that they find the team approachable, friendly and knowledgeable. We find it invaluable being able to work with people who are willing to listen and offer advice in a professional manner. We look forward to maintaining and developing this relationship in the future.’
Deputy Head teacher / ICT Coordinator
Heritage Park Primary School
‘I just wanted to say I really have appreciated your help and support with ICT.
It has made a HUGE difference to us at Stanground St John’s working with yourselves. I think the greatest asset has been providing in house training for our 1st point of contact on resolving the ‘simple’ issues and snagging. Our regular meetings about the BIGGER picture and thinking outside the box is brilliant, clarifying our ICT vision for the school, as you have the expertise and knowledge of up to date technology and what is actually possible and if you’re not sure you seek the correct information and then let me know!! GREAT!’A big thank you and we look forward to working with you again.
Stangrouns St John’s
We had previously worked with Simon and Tom and had no hesitation in moving our support contract to St Johns when they moved there. They are very approachable, honest and reliable and you can always ask them those ‘silly’ questions. They genuinely care about the quality of service they provide and the impact it has on our children. I would wholeheartedly recommend them.
Simon has always been keen to make our system the best it can be.
He is also always happy to listen to our concerns and is good at suggesting solutions. This is why we decided to use the Saint John’s support service when he started it.
Our technician is efficient and friendly. He is always very good at feeding back and updating me on the current jobs. I am really pleased with the service they offer.
The learning partnership that Fulbridge Academy has with Simon and the team has gone from strength to strength over the last year, allowing us to critically develop our technology use and to give us insight into new ways of working.
The unfailing optimism that the team brings allows subject leaders like myself to seek out new trends with confidence knowing that i have both technical and developmental support and crucially always with a ‘can do’ attitude. The partnership is a strong foundation that lets us create new and exciting learning opportunities for the children. “
Digital Learning coordinator
Simon and his team have been working at Newborough for the last two years and have played a significant part transforming computing from an out dated and stagnant subject to an innovative and exciting part of our schooling.
They provide constant advice and support as well as taking the time to ensure the hardware that we use if of best value and runs as efficiently as possible. Everyone in school feels that the team go beyond a normal ICT provider and I feel the personal touch that they bring has helped to develop a trusting and effective working relationship. I would thoroughly recommend Simon and his team!”
Newborough Primary School
Orton Wistow Primary School have accessed St John’s Digital Learning Support for the last three years. Thankfully, with their support, our old ICT system and infrastructure is a dim and distant memory!
Having decided to appoint an external ICT provider, we researched best practice in other local schools and soon decided that St John’s Digital Learning Support could help us take the next steps in our ICT provision. Our previous system was a mishmash of hardware that served as our server and our ICT system was temperamental and unreliable. Thanks to their timely and insightful support, we replaced our server with a CC4 Server and rewired the school to meet our changing needs. We have enjoyed a very close relationship with both Simon and Meena, who have been our main points of contact, and have welcomed their calm, consistent approach whenever things haven’t gone according to plan.
The last few years have seen a rapid change in our provision, including new laptops for staff, iPads and netbooks for pupils, iBoards in classrooms as well as a new emails system, Portico remote access and a Meraki wireless network. In advance of each of these projects, we consulted with St John’s Digital Learning Support and asked them to research and recommend a future proof solution to our needs, enabling us to keep ahead in this rapidly changing area.
St John’s have also been able to tailor their level of support to meet our needs and to offer a competitive charging structure. Our weekly visit of three hours has enabled us to keep on top of any ICT issues. There is far less fire fighting as we now have a robust ICT infrastructure and the future is looking bright.
Orton Wistow Primary School
EMAIL OF APPRECIATION 04/07/2014
I wanted to send you an official email regarding our support from your team.
As a school we have had a tremendous amount of change and development in the last 12 months and this is set to continue for the most of the next year as we expand and include the arrival of more children!
The consequence of this is increased technical provision, starting with laptops and Macbooks, iPads and now with the advent of our new Genee Board IWB coming into the school in the coming weeks. It is solely because of the technical support provided by both Meena and James that has meant this can happen. Now we have both technicians working within the school we have gone from strength to strength- adults feel confident in the system and trust that it will work to their advantage in helping with technical issues. Both the technicians have complimentary skills for our Academy- allowing issues to be resolved with ease and dedication.
I would like to highlight Meena at this point, all staff have commented to me about how approachable she is, explaining all issues she has been involved with to the relevant staff- this communication has empowered the staff to feel confident that all issues can be resolved. her addition to our team has meant we can now really plan for the future, as such i have coordinated with her for the install and provision mapping for the new boards.
That is not to say James is any less of an asset, His knowledge of Mac has been crucial to our development, i am now in the position to roll Macbooks to all staff- including some technological resistant members! In particular his single minded focus and organisationally skills meant that after our lightning strike at the end of last academic year it allowed us to get back on track! Suffice to say that this was not an easy task with the amount of technology that broke!
Finally I would like to say a personal thank you to, Simon, your vision and friendly manner with questions/meeting/pondering have made a huge difference to way i can work- going from constantly having to check and chase jobs and issues when i first started here, to now, where i don’t need to check the status of jobs because of the communication that you 3 share enables exceptional professional dialogue and work ethic.
I look forward to the future and the development of the partnership in the future.
Thank you on behalf of the Academy, staff and children and myself.
Digital Learning coordinator